Device
Management
Remote Device Management Platforms
Monitor, Update, and Control Devices from Anywhere
Connected devices need more than just good hardware — they need to be maintainable, observable, and secure over their entire lifecycle. Whether you manage hundreds of smart appliances, industrial gateways, or automotive ECUs, a custom remote device management platform is the backbone of a scalable and reliable product fleet.
At Promwad, we build custom software platforms for OTA updates, remote diagnostics, telemetry, provisioning, and secure fleet control — tailored to your devices and infrastructure.
Our Device Management Services
OTA Update Infrastructure
- Firmware update orchestration (A/B or delta-based)
- Secure transfer and rollback (HTTPS, TLS, signed updates)
- Versioning, scheduling, and staging environments
Telemetry Collection & Monitoring
- Data streaming via MQTT, CoAP, or HTTPS
- Time-series DB integration (InfluxDB, Prometheus, TimescaleDB)
- Health metrics, sensor data, fault logs
Remote Configuration & Provisioning
- Secure onboarding and remote provisioning
- Parameter changes, calibration, and remote command execution
- Role-based access control and audit logging
Device Identity and Security
- Public key infrastructure (PKI) and certificate-based auth
- Per-device ACLs, token rotation, revocation
- SBOM and CVE tracking for firmware security
Web and Mobile Dashboards
- Fleet view, filtering, and lifecycle status
- Log inspection, command dispatch, and alert management
- Multi-tenant support and user access management
Platform Features Comparison
OTA firmware updates
Standard IoT Cloud: BasicCustom Platform by Promwad: Delta-based, staged, failsafe OTA
Diagnostics and telemetry
Standard IoT Cloud: LimitedCustom Platform by Promwad: Configurable, edge buffer aware
Multi-protocol integration
Standard IoT Cloud: MQTT onlyCustom Platform by Promwad: MQTT + CoAP + HTTP + proprietary
Vendor lock-in
Standard IoT Cloud: HighCustom Platform by Promwad: Fully portable and extendable
Device provisioning security
Standard IoT Cloud: GenericCustom Platform by Promwad: Custom PKI + ACL + encryption policy
Where Remote Management Platforms Matter
Industrial IoT & SCADA
Remote diagnostics, firmware rollback
Automotive & e-Mobility
ECU lifecycle management, DTC monitoring
Smart Energy Systems
Configuration sync, remote restart
Consumer IoT
Fast updates, crash reporting, usage tracking
MedTech Devices
Post-market surveillance, compliance control
How We Work
We work with AWS, Azure, GCP, or fully on-premise deployments — depending on your infrastructure and compliance needs.
- Requirements Gathering – Define user roles, protocols, and security policies
- Agent & Protocol Development – Embedded-side SDKs, queues, and edge logic
- Cloud Platform Architecture – Backend, APIs, time-series DB, authentication
- UI/UX Design – Operational dashboards, mobile-friendly UI, user access control
- Testing & Rollout – Lab + field validation, integration with CI/CD pipelines
Why Promwad
Cross-platform embedded expertise
Linux, RTOS, Zephyr,Android
Protocolflexibility
MQTT, LwM2M, WebSockets, REST, proprietary
DevSecOpsready
GitOps pipelines, SBOMs, secure containers
Fleet-scaleexperience
validated in automotive, industrial, and wearable sectors
Manage Smarter, Not Harder
Embedded devices are only as reliable as the tools that manage them. Whether you're launching a connected product line or scaling to global fleets, remote device management is your enabler for growth, agility, and resilience.
Promwad builds secure, scalable platforms to manage your devices at any stage of their lifecycle.
Let’s simplify remote operations — from the chip to the cloud.
Drop us a line about your project! We will contact you today or the next business day. All submitted information will be kept confidential.